How to Reschedule or Cancel an Appointment from our Website

1. At the bottom right of the main page click "Book Now"

2. A new window will pop up titled "Make a booking"

Online Booking - How to cancel appt - 1.1 - Booking system.PNG

3.  Either create a new login for our site or if you already have one continue logging in.

4.  Select "My Booking History"

Online Booking - How to cancel appt - 3 Cancelling - Step 2 - Log in.PNG
Online Booking - How to cancel appt - 2 Cancelling - Step 1 - Booking History.PNG

5. Find your service that you want to reschedule or cancel.

Online Booking - How to cancel appt - 4 Cancelling - Step 3.PNG

Rescheduling

6.  Click on "Reschedule" and a calendar will pop up.

7. Select a date and time that works best for you.

8. You will receive a text message confirming your changes

Online Booking - How to cancel appt - 4 Rescheduling - Change confirmed.PNG
Online Booking - How to cancel appt - 4 Rescheduling - Choose date.PNG

Cancelling

6.  Click on "Cancel"

7.  A pop up window will appear to the left of the booking window and ask you to confirm your cancelation. Select the option you want.

8. You will receive a text message confirming your changes

Online Booking - How to cancel appt - 4 Cancelling - Step 4 - Confirm cancel.PNG